Goods return policy

Dear Customers,

Goods Return Policy

 

We fully understand that from time to time, goods need to be returned for various reasons. Customers may order goods but end up changing their mind etc.

Please refer below T&E Tools Pty Ltd Goods Return Policy to assist you with your returns.

Goods returned within

1 month from the

date of purchase
  • No Re-Stocking Fee Charged
  • Goods must be in re-sellable condition
  • Must provide Date of Purchase & Invoice Number

Goods returned after

1 month but within

3 months from the

date of  purchase
  • 15% Re-Stocking Fee Charged
  • Goods must be in re-sellable condition
  • Must provide Date of Purchase & Invoice Number

After 3 months from

the date of purchase
  • Do not accept any goods return unless authorized by T&E Tools Pty Ltd

Goods incorrectly

supplied by T&E

Tools Pty Ltd
  • Please notify us ASAP
  • You may also send the incorrect goods back to us with your next credit or warranty returns.

 

Important:

Please note returns will not be accepted if items are found to be used.

Thank You once again for your ongoing support. Please contact us should you require further clarification.

 

Kind Regards,

T&E Tools Pty Ltd