Terms & Conditions

Matter Of Policy

T&E Tools manufactures and markets Professional Hand Tools, Specialty Service Tools and Workshop Equipment all to represent quality and value as a matter of policy.

All T&E Tools are engineered and manufactured to the highest quality standards and are warranted to be free of defects in workmanship and materials.

Any T&E Hand Tool, Specialty Service Tool or any piece of Workshop Equipment, which fails during its normal useful life to perform satisfactorily, will be repaired or replaced at no charge.

Product Information

Every effort and care has been taken to show the correct descriptive and pictured information at the time of publishing. The information and dimensions in this website are given as a guide only. Due to the innovative nature of specialty tools, T&E Tools reserves the right to change design, materials and specifications on any product without notice.

Product Order Information

The T&E Tools catalogue consists of over 16,000 product items. When ordering take care in selecting the correct part number as many numbers relate to spare parts. Check with the text number and the picture number to ensure that you are ordering the correct item.

Warranty

This warranty does not extend to altered, abused, badly worn product, or an item used for a purpose other than for which it was intended.

T&E Tools Pty. Ltd. is not liable for incidental or consequential costs or losses incurred by the product, purchaser or user.

Items such as pullers can be subjected to high torque loads. They require sufficient lubrication to forcing screw threads to prevent binding.

Torque wrenches or multipliers that are found to be defective in material or workmanship must be returned to the T&E Tools repair centre, for evaluation before any repair or replacement is given.

T&E Tools Pty. Ltd. reserves the right to repair or replace product, if a defect in material or workmanship is found.

Many specialty tools are designed in a manner that require usage as set out in the instructions supplied and care should be taken to insure the method of operation is followed correctly.

Privacy & Personal Information

T&E Tools online service is bound by the provisions of the Australian Privacy Act 1988, including the Australian Privacy Principles.

There are many aspects of this site which can be viewed without providing personal information, however, for access to T&E Tools Customer Support features you are required to submit personally identifiable information.

We may occasionally hire other companies to provide services on our behalf, including processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service.

T&E Tools takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Major Category Reference

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